Competencies for Global Engagements

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The University of Newcastle, Australia is home to CIFAL Newcastle; a United Nations Institute for Training and Research (UNITAR) affiliated training centre. UNITAR was established in 1963 as an autonomous body within the United Nations with the purpose of enhancing the effectiveness of the work of the UN and its member states. Through UNITAR, we deliver UN certified education, bespoke capability development training and provide access to innovative world-class research and partnerships. We design and conducts close to 300 different training and knowledge sharing events per year for some 50,000 beneficiaries worldwide.

The Global competency training program is a 7-days online training programme, offering trainees innovative knowledge and skills to improve cross-cultural understanding, intercultural communication and international perspectives to address the needs of these international actors. The training program will enhance trainees’ knowledge and skills in international affairs and diplomacy. This will empower them to work more effectively and efficiently in any multilateral setting. It will further intend to strengthen the trainees’ conviction of the principles enshrined in the UN Charter, and opportunity to gain valuable insights into possible future career steps.


Learning Objectives

The UN Global Engagement Program aims to provide trainees with the knowledge, skills and attitudes to better understand, and be able to work in an international environment with confidence and ease. After completion of the program, trainees should be able to:

  • Explain key components of the United Nations System and its agencies
  • Apply core skills and techniques of common diplomatic practice
  • Demonstrate the ability to critically assess the evolution of Multilateral Diplomacy in the Contemporary International System
  • Comprehend the main processes of diplomatic negotiations
    Understand how to implement the UN SDGs, with Action Proposal
  • Understand and Apply skills to become Global Citizens
  • Develop International Employment Skills
  • Develop essential knowledge and skills to achieve professional growth

Contents and Structure

The Global competency training program consists of a 7-day online learnings. The online training program will be implemented via CIFAL Newcastle’s e-Learning platform. It comprises 5 different modules, can be studied in a self-paced manner.


Module: The United Nations System

This module addresses key aspects of the General Assembly, the Security Council, Secretariat and other UN agencies. Trainees will have the chance to communicate directly and closely with UN officials to gain remarkable UN experiences and cutting-edge information in various fields of production and life. Through online lecture and virtual tour of the United Nations Office, communicating with officials, trainees can gain in-depth knowledge of the UN organisational structure, operating mechanism, and the forefront dynamics and future trends in the field of production and life.


Module: Multilateral Diplomacy and International Affairs Management

This module aims to provide an overview of United Nations and multilateral protocol practices to guide the protocol practitioners who operate within the Offices of the United Nations at its Headquarters as well as in its numerous field Offices throughout the world. This module will examine the main aspects, functions and strategies of contemporary multilateral diplomacy. This module seeks to present the main components of International Humanitarian and its role in negotiation and conflict resolution. It aims at discussing the strategies and challenges of Humanitarian Diplomacy in the contemporary world system.


Module: Social innovation and leadership for Global Engagements

Addressing challenges that are human centred within communities are often complex and requires an integral approach. Such integral approaches will involve innovation and the harnessing of resources through leadership to drive performance and engagement of various stakeholder groups. In this module, trainees will gain knowledge on how positive social impacts can be achieved through design-thinking processes for social innovation. You will also gain valuable insight on case-based scenarios that contribute to transformation and improvement of the quality of life within communities.


Module: UN SDGs and 2030 Agenda

The United Nations Agenda for Sustainable Development has provided a unique platform for countries to adopt and implement the 17 Sustainable Development Goals (SDGs) at local, national and global levels. Achieving these goals therefore requires continuous commitment through awareness raising, advocacy, implementation and monitoring of progress towards attaining a safer and sustainable future. In this module, you will gain insight on principles of the SDGs; multi-stakeholder roles and approaches for mainstreaming the 2030 Agenda for sustainable development. At end of this module, you will gain knowledge on how to draft an action plan that is useful for implementing and tracking progress for SDGs integration at local level.


UN Career Development and Opportunities

This module will provide trainees with an overview of how to start career with UN. They will learn more about career opportunities at the UN and various pathways they can use.  The training will explore various areas of employment in the United Nations. It will also advise on how to acquire the skills necessary to build a competitive resume. Training is designed for trainees who are just starting to explore career opportunities and only in the beginning of their career. It will offer advice on networking, skills, profile and CV building, as well as step by step guide on how trainees can get involved in UN activities.



The design and training methodologies of the training program devotes particular attention to:

  • Interactivity: The courses involve trainees actively with discussions, feedback rounds and group exercises


  • Learning-by-doing: This approach allows trainees to learn how to apply theories to concrete situations, either through case studies, role plays or simulation exercises


  • Experience Sharing: The program draws from the experience, knowledge and personal resources of the experienced instructors and guest speakers.


Mode of Study

This training program will be delivered online through the CIFAL Newcastle Learning management system, hosted by the University of Newcastle, Australia;

The course includes reading materials, Live streaming, online seminars, Cloud visits to the UN, multimedia files as well as discussion boards exchanging views with the instructors. In addition, the Training Programme will be complemented by several 2-hour live-webinars, delivered through the platforms such as Zoom and Microsoft teams.



All training activities can be offered in English.  Interpretation to other United Nations official languages (Arabic, Chinese, Russian and Spanish) can be provided at an additional cost.


Course Schedule

Trainees will be provided a detailed course schedule during orientation on the program. Please be aware that topics and discussion and webinars may vary to take advantage of any emerging events, to accommodate changes in our lecturers’ availability, and to respect any changes that would affect the quality of the program.